Privacy Policy

Information We Collect

We collect various types of information to provide and improve our services. This includes information you provide directly to us, such as your account details (e.g., name, email address, and password), payment information processed through third-party providers, any content you upload (such as videos, images, audio, or slides), as well as feedback and communications you share with us.

We also automatically collect certain data, including log information (such as your IP address, browser type, pages visited, and timestamps), usage data (like clicks, navigation paths, and time spent on our platform), and device-related information (including device type, operating system, and screen resolution). Additionally, we use cookies and similar tracking technologies to enhance your user experience, analyze how our services are used, and personalize content to better suit your preferences.

How We Use Your Information

We may use your information for a variety of purposes aimed at delivering and enhancing our services. This includes providing, operating, and maintaining the Service, as well as personalizing and improving your overall experience.

We use your information to communicate with you, including offering customer support, and to process payments and transactions securely. Additionally, we analyze usage data to better understand how our Service is used, and to detect, prevent, and address technical or security issues. Your information may also be used to help us comply with applicable legal obligations.

Sharing of Information

We do not sell your personal data. However, we may share your information in certain circumstances. This includes sharing with trusted service providers who assist us in operating and improving Montra, such as cloud storage providers, analytics services, and email delivery platforms.

We may also disclose your information if required to do so by law or when necessary to protect our rights, safety, and property, or those of others. Additionally, in the event of a business transaction such as a merger, acquisition, or sale of assets, your information may be transferred as part of that process.

Third-Party Services

We use third-party services to support and enhance our operations, including payment processors like Stripe and PayPal, analytics tools such as Google Analytics and Mixpanel, and cloud storage providers like AWS and Google Cloud. These third parties may have access to limited personal data solely for the purpose of performing specific tasks on our behalf. They are contractually obligated to protect this information and are not permitted to disclose or use it for any other purpose.

Data Retention

We retain your personal information only as long as necessary to provide the Service and fulfill the purposes described in this policy. You may delete your account at any time, and we will delete associated personal data, subject to legal obligations.

Your Rights

Depending on your location, you may have certain rights regarding your personal data. These may include the right to access the information we hold about you, request corrections or deletion, object to or restrict how your data is processed, and withdraw your consent at any time. You may also have the right to lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us at privacy@montra.com.

Children’s Privacy

Montra is not intended for children under 13 (or under 16 in the EU). We do not knowingly collect personal data from children without parental consent. If you believe a child has provided us with personal information, please contact us immediately.